Send a message on Mattermost when an order is created in WooCommerce

For Mattermost, this workflow automatically sends a message whenever a new order is created in WooCommerce, notifying the team of the customer's purchase in real-time. This enhances communication and ensures prompt responses to customer orders.

7/8/2025
2 nodes
Simple
manualsimplewoocommercetriggermattermost
Categories:
Communication & MessagingManual TriggeredSimple Workflow
Integrations:
WooCommerceTriggerMattermost

Target Audience

This workflow is ideal for e-commerce store owners, marketing teams, and customer support representatives using WooCommerce and Mattermost. It helps teams that want to keep track of new orders in real-time and enhance communication within their organization.

Problem Solved

This workflow addresses the need for real-time notifications when a new order is created in WooCommerce. By sending a message to Mattermost, teams can quickly respond to orders, ensuring efficient order management and improved customer service.

Workflow Steps

  • Trigger Activation: The workflow is manually triggered when an order is created in WooCommerce.
    2. Order Details Retrieval: The WooCommerce Trigger node captures details such as the buyer's first name and the product name from the order.
    3. Message Formatting: The Mattermost node formats a message that includes the buyer's first name and the purchased product, creating a personalized notification.
    4. Message Sending: The formatted message is sent to a specified Mattermost channel, notifying the team about the new order.

    • Customization Guide

    To customize this workflow:
    - Change the Message: Modify the message template in the Mattermost node to include more order details like total amount or shipping information.
    - Select Different Channels: Update the channelId in the Mattermost node to direct notifications to a different channel.
    - Adjust Trigger Events: Alter the event parameter in the WooCommerce Trigger node to respond to different events, such as order.updated or order.deleted, for broader order management.