ManualTrigger Automate

For the ManualTrigger Automate on n8n, streamline your marketing efforts by automating personalized email campaigns based on customer feedback. This workflow integrates data extraction and AI-driven content generation to create tailored messages, including coupon offers, enhancing customer engagement and satisfaction. With 24 interconnected nodes, it efficiently handles data processing and email delivery, ensuring no customer receives an empty message.

7/8/2025
24 nodes
Complex
emailcomplexsticky noteextractfromfilelangchainstopanderroremailsendadvancedfilesstorageapiintegrationlogicconditionalnotification
Categories:
Complex WorkflowEmail Triggered
Integrations:
Sticky NoteExtractFromFileLangChainStopAndErrorEmailSend

Target Audience

This workflow is ideal for:
- Marketing Teams: Those looking to personalize email campaigns based on customer feedback and purchase history.
- E-commerce Businesses: Companies wanting to enhance customer engagement and retention through targeted offers and coupons.
- Customer Support Teams: Professionals aiming to address customer dissatisfaction effectively and promptly.
- Data Analysts: Individuals interested in extracting insights from customer feedback to improve marketing strategies.

Problem Solved

This workflow effectively addresses the challenge of personalizing marketing emails based on customer purchase history and feedback. It aims to:
- Convert unhappy customers by offering them coupons as incentives.
- Ensure that emails are not sent out empty or irrelevant, thereby improving customer satisfaction and engagement.
- Utilize AI to generate compelling email content, including headlines and body text, based on customer sentiment.

Workflow Steps

  • Trigger: The workflow begins when the user clicks "Execute Workflow".
    2. Download Dummy Data: It fetches a sample dataset from a specified URL.
    3. Extract Data: The workflow extracts relevant information from the downloaded file (e.g., customer feedback and purchase details).
    4. Set Campaign Options: Users can define campaign goals and tone (e.g., friendly, witty).
    5. Information Extraction: It processes customer feedback to determine sentiment and generates personalized email content.
    6. AI Processing: The workflow utilizes OpenAI's language model to refine the email content based on extracted information.
    7. Validation: It checks if the generated content is valid (non-empty headlines and body).
    8. Coupon Decision: A conditional step determines whether to include a coupon based on customer sentiment.
    9. Email Template Selection: Depending on the coupon decision, the appropriate HTML email template is chosen.
    10. Email Composition: The email is composed, combining previous data and the generated content.
    11. Send Email: Finally, the email is sent to the customer using an SMTP service.

    • Customization Guide

    Users can customize this workflow by:
    - Modifying Campaign Goals: Change the values in the "Some Options for the Campaign" node to align with specific marketing objectives.
    - Adjusting Email Templates: Edit the HTML in the email template nodes to match brand guidelines or preferred styles.
    - Integrating Additional Data Sources: Users can add more data extraction nodes if they have other sources of customer feedback.
    - Changing AI Model Parameters: Adjust the parameters in the OpenAI node to experiment with different models or settings for content generation.
    - Customizing Coupon Logic: Update the logic in the "Coupon them or not to Coupon them" node to fit different marketing strategies or customer engagement plans.