agente

For the agente platform, this automated workflow efficiently manages patient appointment rescheduling and reminder tasks through Telegram, integrating with Google Calendar and Google Tasks. It sends confirmation messages to patients and handles incoming messages, ensuring timely communication. The system operates daily, optimizing clinic operations and enhancing patient engagement while maintaining a professional and empathetic tone.

7/8/2025
38 nodes
Complex
webhookcomplexlangchaingoogletaskstooltelegramtriggertelegramtoolschedule triggersticky notetelegramevolutionapiconverttofileautomationadvancedcommunicationbotdatabasedatacronintegrationapilogicroutingfilesstorage
Categories:
Communication & MessagingComplex WorkflowWebhook TriggeredProject Management
Integrations:
LangChainGoogleTasksToolTelegramTriggerTelegramToolSchedule TriggerSticky NoteTelegramEvolutionApiConvertToFile

Target Audience

Target Audience


- Healthcare Professionals: Doctors and clinic staff looking to streamline appointment management and patient communication.
- Administrative Staff: Individuals responsible for scheduling and rescheduling appointments, managing reminders, and ensuring patient follow-ups.
- Clinic Managers: Managers who want to optimize operations and improve patient satisfaction through effective communication workflows.
- Developers: Tech-savvy individuals interested in automating workflows using n8n and integrating various tools.

Problem Solved

Problem Solved


This workflow addresses the challenges of managing patient appointments in a healthcare setting. It automates:
- Appointment Rescheduling: Quickly reschedule patient appointments at the request of healthcare professionals, ensuring minimal disruption.
- Reminder Management: Automatically add reminders to a shopping list or notify patients about their appointments, reducing no-show rates.
- Communication Efficiency: Streamline communication via Telegram and WhatsApp, allowing for quick responses to patient inquiries without overwhelming staff.

Workflow Steps

Workflow Steps


1. Trigger: The workflow is initiated when a message is received via Telegram.
2. Edit Fields: Extract relevant information from the incoming message, such as patient contact details and message content.
3. Switch Node: Determine the type of message (text, image, audio, document) and route it accordingly.
4. Assistant Agents: Use specialized agents to handle appointment confirmations, rescheduling, and reminders:
- Internal Clinic Assistant: Manages rescheduling requests and adds items to the shopping list.
- Confirmation Assistant: Lists scheduled appointments for the next day and sends confirmation messages to patients.
5. External Tools: Integrate with Google Calendar and Google Tasks to manage appointments and reminders effectively.
6. Follow-Up: Handle patient responses through different agents, ensuring all inquiries are addressed promptly.

Customization Guide

Customization Guide


- Adjust Trigger Settings: Modify the Telegram trigger to listen for specific commands or keywords relevant to your clinic's needs.
- Edit System Messages: Tailor the system messages for the assistant agents to reflect your clinic's policies and tone of voice.
- Integrate Additional Tools: Add more tools or services (like email or SMS notifications) to enhance communication options.
- Modify Workflow Logic: Alter the routing logic in the Switch node to handle different types of messages based on your clinic's operational requirements.
- Update Calendar and Task Management: Customize the integration settings for Google Calendar and Google Tasks to align with your clinic's scheduling practices.