Sticky Note Automate

For Sticky Note, automate customer feedback collection and analysis by integrating OpenAI for sentiment classification and Google Sheets for organized data storage. This workflow streamlines the feedback process, ensuring timely insights and improved customer engagement.

7/8/2025
9 nodes
Medium
manualmediumsticky notegooglesheetsopenaiformtrigger
Categories:
Manual TriggeredData Processing & AnalysisMedium Workflow
Integrations:
Sticky NoteGoogleSheetsOpenAiFormTrigger

Target Audience

Target Audience


- Business Owners: Looking to gather customer feedback efficiently and analyze it for improvements.
- Customer Service Teams: Aiming to understand customer sentiments and enhance service quality.
- Data Analysts: Interested in collecting and analyzing customer feedback data for insights.
- Marketing Teams: Wanting to assess customer opinions on products and services to inform marketing strategies.

Problem Solved

Problem Solved


This workflow automates the process of collecting customer feedback, analyzing it for sentiment using OpenAI, and storing the results in Google Sheets. This eliminates the need for manual data entry and analysis, saving time and reducing errors.

Workflow Steps

Workflow Steps


1. Form Submission: Customers submit their feedback through a form, which includes fields for their name, feedback category, and contact information.
2. Feedback Collection: The submitted feedback is captured and triggers the workflow.
3. Sentiment Analysis: The feedback is sent to OpenAI for sentiment classification, determining whether the feedback is positive, negative, or neutral.
4. Data Merging: The results from the sentiment analysis are merged with the original feedback data.
5. Data Storage: The combined data is appended to a Google Sheet for record-keeping and future reference.

Customization Guide

Customization Guide


- Modify Form Fields: Users can change the form fields to capture different types of feedback or additional information.
- Adjust Sentiment Analysis: The prompt sent to OpenAI can be customized to analyze different aspects of the feedback.
- Change Google Sheets: Users can connect to a different Google Sheet by updating the document ID and sheet name in the Google Sheets node.
- Add Additional Nodes: Users can expand the workflow by adding more nodes for further processing or notifications, such as sending email alerts for urgent feedback.