Sticky Note Automate

Sticky Note Automate streamlines customer feedback collection by integrating OpenAI for sentiment analysis and Google Sheets for data management. Automatically classify feedback, merge results, and store insights in real-time, enhancing decision-making and improving customer satisfaction.

7/8/2025
9 nodes
Medium
manualmediumsticky notegooglesheetsopenaiformtrigger
Categories:
Manual TriggeredData Processing & AnalysisMedium Workflow
Integrations:
Sticky NoteGoogleSheetsOpenAiFormTrigger

Target Audience

This workflow is ideal for:
- Business Owners: Seeking to gather customer feedback efficiently and analyze sentiment to improve products and services.
- Customer Service Teams: Looking for a streamlined process to collect and manage customer feedback.
- Data Analysts: Interested in leveraging customer feedback data for insights and reporting.
- Marketing Teams: Aiming to understand customer sentiments to tailor marketing strategies.

Problem Solved

This workflow addresses the challenge of collecting customer feedback and analyzing sentiment effectively. It automates the process of receiving feedback through a form, classifying the sentiment using OpenAI, and storing the results in Google Sheets, thus saving time and improving data accuracy.

Workflow Steps

  • Submit Form: Customers fill out a feedback form that includes their name, feedback category, and comments.
    2. Trigger: The workflow is manually triggered when the feedback form is submitted.
    3. Classify Feedback: The submitted feedback is sent to OpenAI to classify the sentiment (positive, negative, neutral).
    4. Merge Data: The sentiment analysis result is merged with the original form data for a comprehensive view.
    5. Store in Google Sheets: The combined data is appended to a designated Google Sheets document for record-keeping and analysis.

    • Customization Guide

    To customize this workflow:
    - Modify the Feedback Form: Adjust the form fields to gather different types of feedback or additional information.
    - Change Sentiment Analysis: Update the prompt used in OpenAI to classify sentiment according to your specific needs.
    - Adjust Google Sheets Mapping: Change the column mappings in Google Sheets to fit your data structure or add new fields.
    - Update Instructions: Modify the instructions sticky note to reflect any changes made to the workflow for clarity.