用于Webhook Automate，自动接收Retell分析后的通话数据，提取关键信息（如通话ID、开始/结束时间、持续时间、总费用、转录文本等），并将其保存到Airtable、Google Sheets和Notion中，确保通话记录和分析数据的系统化存储，便于后续访问和分析。
- Developers and Builders: Individuals creating voice agents using Retell AI who need to log call data efficiently.
- Data Analysts: Professionals looking to analyze call transcripts and summaries for insights and improvements.
- Business Owners: Companies wanting to maintain a detailed history of customer interactions for better service and decision-making.
- Project Managers: Those overseeing projects that involve customer interactions and need to track performance metrics.
- Manual Data Entry: Eliminates the need for manual entry of call data into databases like Airtable, Google Sheets, or Notion, saving time and reducing errors.
- Data Organization: Automatically organizes call transcripts, analyses, and metadata into structured formats for easy access and review.
- Real-time Updates: Ensures that call data is recorded immediately after analysis, providing up-to-date information for stakeholders.
1. Webhook Trigger: Receives a POST request from Retell AI when a call has been analyzed, specifically looking for the call_analyzed event.
2. Filtering Events: Uses a filter node to ensure that only relevant call_analyzed events are processed, ignoring other webhook events like call_started or call_ended.
3. Data Preparation: Sets up fields to export, extracting essential details such as:
- Call ID
- Start and End Datetime
- Duration in seconds
- Transcript
- Call Summary
- User Sentiment
- Phone Number
- Total Cost in Dollars
4. Saving to Multiple Platforms: The prepared data is then saved to:
- Airtable for structured database management.
- Google Sheets for spreadsheet analysis.
- Notion for project and task management.
5. Completion: The workflow concludes once the data is successfully saved to the selected platforms, ensuring that all information is readily available for future reference and analysis.
- Change Webhook URL: Update the webhook URL in your Retell agent settings to match the new instance if needed.
- Modify Data Fields: Adjust the fields in the Set fields to export node to include additional data points or remove unnecessary ones based on your specific requirements.
- Select Data Storage Options: Choose which platforms to save data to (Airtable, Google Sheets, Notion) based on your workflow needs; you can disable nodes for platforms you don’t use.
- Adapt Templates: Modify the Airtable, Google Sheets, or Notion templates to ensure they align with your data structure, adding or removing fields as necessary.
- Enhance Data Processing: Implement additional nodes for post-call analysis if you collect more data points not currently captured in the workflow.