TelegramTrigger Automate

For Telegram, this automated workflow conducts a product satisfaction survey, guiding users through predefined questions while allowing for follow-up inquiries based on responses. It efficiently tracks user progress using Redis and logs answers in Google Sheets, ensuring a structured and insightful data collection process. Users can easily navigate the survey with commands like "/next," enhancing engagement and response quality.

7/8/2025
40 nodes
Complex
manualcomplextelegramtriggertelegramredisgooglesheetslangchainexecutiondatasticky noteadvancedcommunicationbotlogicconditionalroutingapiintegration
Categories:
Communication & MessagingComplex WorkflowManual TriggeredData Processing & Analysis
Integrations:
TelegramTriggerTelegramRedisGoogleSheetsLangChainExecutionDataSticky Note

Target Audience

Target Audience


- Market Researchers: Professionals conducting surveys to gather consumer insights.
- Product Managers: Individuals seeking feedback on product satisfaction and features.
- Business Analysts: Analysts looking to collect and analyze customer responses for better decision-making.
- Developers: Those interested in automating chat interactions using Telegram and Google Sheets integration.
- Small Business Owners: Entrepreneurs wanting to understand customer satisfaction without extensive resources.

Problem Solved

Problem Solved


This workflow addresses the challenge of collecting structured feedback from users through a conversational interface. It automates the process of conducting surveys via Telegram, allowing for dynamic interactions, follow-up questions, and real-time data storage in Google Sheets. By utilizing Redis for state management, it efficiently tracks user progress through the survey, ensuring a seamless experience.

Workflow Steps

Workflow Steps


1. Trigger: The workflow begins when a user sends a message to the Telegram bot.
2. Set Variables: Initial variables such as survey title and Google Sheet ID are set for later use.
3. Check User Record: The bot checks if the user already has a record in the Google Sheet to determine if it should create a new entry.
4. Start Session: If the user is new, a session is initiated, and a welcome message is sent.
5. Process Commands: The bot listens for commands like /start or /next to navigate through questions.
6. Survey Questions: Questions are fetched from Google Sheets and sent to the user one at a time.
7. Follow-Up Evaluation: After each response, the workflow assesses whether to ask follow-up questions based on the user's input.
8. Store Responses: User answers and AI-generated follow-ups are recorded in the Google Sheet for analysis.
9. Completion: Once all questions are answered, a completion message is sent, and users can opt to restart the survey.

Customization Guide

Customization Guide


- Change Survey Questions: Update the Google Sheet linked in the workflow to modify the questions asked during the survey.
- Adjust Bot Responses: Edit the messages sent by the bot in the Telegram nodes to better fit your communication style.
- Integrate Additional Data Sources: Incorporate more data sources or APIs to enrich the survey experience and responses.
- Modify Conditions: Adjust the conditions in the workflow to refine how follow-up questions are determined based on user responses.
- Customize Redis Configuration: Change the Redis settings for session management to suit your infrastructure or hosting preferences.