WhatsAppTrigger Automate

WhatsAppTrigger Automate enables seamless communication with customers through a WhatsApp chatbot, leveraging a product catalog vector store to provide accurate responses. It efficiently handles incoming messages, filters out non-text formats, and utilizes AI to assist users in navigating product information, enhancing customer engagement and support.

7/8/2025
28 nodes
Complex
manualcomplexwhatsapptriggerlangchainextractfromfilewhatsappsticky noteadvancedfilesstorageapiintegrationlogicrouting
Categories:
Complex WorkflowManual Triggered
Integrations:
WhatsAppTriggerLangChainExtractFromFileWhatsAppSticky Note

Target Audience

Target Audience


- Sales Teams: Professionals looking to enhance customer engagement through WhatsApp.
- Customer Support: Teams needing to automate responses to frequently asked questions.
- Marketing Professionals: Individuals aiming to leverage product catalogs for lead generation.
- Developers: Those interested in integrating AI and messaging platforms for innovative solutions.

Problem Solved

Problem Solved


This workflow addresses the challenge of providing timely and relevant information to customers via WhatsApp. It automates responses to inquiries about Yamaha Powered Loudspeakers, ensuring users receive accurate information without human intervention. By filtering out non-text messages, it simplifies communication and enhances user experience.

Workflow Steps

Workflow Steps


1. WhatsApp Trigger: The workflow begins when a user sends a message through WhatsApp, activating the trigger.
2. Handle Message Types: The incoming message is checked to determine if it's a supported text message. Non-text messages receive an automated response indicating they are unsupported.
3. AI Sales Agent: If the message is valid, it is sent to the AI Sales Agent, which uses the OpenAI model to generate a response based on the user's query.
4. Product Catalogue Integration: The AI agent can access a product catalog vector store, allowing it to provide detailed product information.
5. Reply to User: The generated response is sent back to the user via WhatsApp, ensuring they receive the information they requested.

Customization Guide

Customization Guide


- Modify AI Responses: Adjust the system message in the AI Sales Agent node to change how the assistant interacts with users.
- Update Product Catalog: To include new products, replace the PDF link in the HTTP request node and ensure the extraction and embedding processes are updated accordingly.
- Change Supported Message Types: In the Handle Message Types node, modify the conditions to accept additional message formats if required.
- Personalize Responses: Customize the text in the Reply to User node to reflect your brand's voice or include specific promotional information.